Legal

Privacy Policy

Effective date: April 4, 2026

1. Overview

Wingman ("we," "us," or "our") is committed to protecting your information. This Privacy Policy describes how we collect, use, and safeguard data in connection with your use of the Service. By using the Service, you agree to the practices described here.

2. Information We Collect

We collect information in two ways:

Information you provide. Name, email address, phone number, and business information you submit when creating an account or completing setup.

Information generated through use. Session records, call transcripts, and usage data created when you interact with the Service. Audio processed during a session is used solely to produce a text transcript and is not retained in its original form.

3. How We Use Your Information

We use the information we collect to:

Operate, maintain, and improve the Service.
Deliver features, suggestions, and session outputs.
Process payments and manage your subscription.
Communicate with you about your account.
Detect and prevent fraud, abuse, and unauthorized access.
Comply with applicable legal obligations.

We may use aggregated, de-identified data — from which no individual can reasonably be identified — to analyze usage patterns and develop new features. We do not sell your personal information.

4. Call Transcripts

Real-time processing. The Service processes call audio in real time to deliver its core features. Resulting transcripts are stored in your account and accessible through your call history. You may delete individual call records at any time.

Transcripts are processed solely to deliver and improve the Service. They are not used for advertising, sold to third parties, or disclosed except as described in this Policy.

5. Data Retention

Account data and call records are retained for the life of your account and for a reasonable period thereafter, or as required by law. Free plan users have access to a rolling window of call history; Pro users retain full history. You may request deletion of your data at any time by contacting us.

6. Service Providers

We engage trusted third-party providers to operate the Service — including cloud infrastructure, payment processing, telecommunications, and AI capabilities. These providers are contractually bound to process data only on our behalf and in accordance with this Policy. Payment processing is handled by Stripe; by completing a transaction, you are also subject to Stripe's Privacy Policy.

7. Data Security

We implement administrative, technical, and physical safeguards designed to protect your information. Access to personal data is restricted to personnel and systems that require it to operate the Service. No transmission over the internet is guaranteed to be completely secure, and we cannot warrant absolute security.

8. Cookies and Tracking

The Service uses a session cookie to maintain your authenticated state. We do not use third-party advertising trackers or behavioral profiling cookies.

9. Your Rights

You may request to access, correct, or delete your personal information at any time by reaching out on Discord. We will respond within 30 days. Certain data may be retained as required by law or for legitimate business purposes even after a deletion request.

10. Children

The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.

11. Changes to This Policy

We may update this Policy at any time. Material changes will be communicated via email or in-app notice prior to taking effect. Your continued use of the Service after changes are posted constitutes acceptance.

12. Contact

For questions about this Privacy Policy, join our Discord community and post in the support channel.